Returns & Exchanges

At Snowbiz, we want to ensure you are fully equipped for your next adventure; if your gear isn't the perfect fit, you can return or exchange unused items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.